How we manage to keep fulfilling your orders during CNY

Chinese New Year, a time steeped in tradition and family gatherings, is a period when most factories across China close their doors. Workers travel long distances to reunite with their loved ones, and the hum of manufacturing plants falls silent. For businesses dependent on Chinese supply chains, this annual event can spell significant disruption. But at Ecomflow, we understand that your business can't afford to hit pause, even for a few days. That's why we've developed a unique approach to keep your operations running smoothly during this time.

Navigating the Chinese New Year Shutdowns

It's no secret that during Chinese New Year, nearly every factory in China halts production.

This means no new stock is being produced, and inbound shipments to warehouses across the country come to a standstill. For many, this could result in empty shelves, delayed orders, and unhappy customers. However, at Ecomflow, we've crafted a strategy that ensures we remain fully operational, even when the rest of the country slows down.

Ecomflow's Commitment to Uninterrupted Service

While the factories may be closed, our Ecomflow warehouse stays fully up and running. How do we do it? Through careful planning and a dedication to service. Our warehouse team operates on a cycle, allowing us to maintain a continuous flow of work. We've arranged for our staff to take shifts off, ensuring they can still spend time with their families while keeping the warehouse fully staffed. This rotation system means we don't have to shut down, not even for a day.

Our team is committed to minimizing any downtime. During the Chinese New Year, they continue to pick, pack, and prepare orders, so your business doesn't have to face any interruptions. We understand the importance of keeping your e-commerce operations seamless, especially during peak times like holidays,

The Only Pause: Shipping Carrier Downtime

The only slight pause you might experience during this period is with our shipping carrier partners. While our warehouse is buzzing with activity, the carriers we rely on to ship your products do take a brief break. This downtime typically lasts from Thursday to Sunday, a long weekend where shipping services are unavailable. However, we've planned for this as well.

Our team works diligently throughout the holiday period, ensuring all orders are prepped and ready to go. The moment our shipping partners are back online on Monday, your products are already packed and ready to be shipped out. This proactive approach minimizes any potential delays and ensures that your customers receive their orders as quickly as possible once shipping resumes.