Chief Technology Officer

Employment

Full-time

Location

In-office

Region

GLOBAL

China

Live since

About Ecomflow

Ecomflow is a fast-growing third-party logistics (3PL) company based in China, specializing in fulfillment solutions for direct-to-consumer (DTC) brands worldwide.

We currently support 150+ brands with efficient, scalable logistics and are now looking to bring on larger, enterprise-level clients.

About the job


We're looking for a technically hands-on and strategically minded CTO to own everything technology at Ecomflow. This person will lead the platform that powers our entire operation - from order intake to fulfillment to payments - while building the systems, team, and data layer that enable the company to scale.

This role sits on the C-level and goes beyond engineering. You'll bridge technology with finance, operations, logistics, and growth - designing the systems that run the business, not just the product. The ideal candidate is comfortable owning a full tech platform, leading a cross-functional engineering team, and making technology decisions that directly impact operational efficiency, client retention, and revenue. They thrive in fast-moving environments, are energized by messy real-world integrations, and know how to turn business problems into shipped solutions.

What will you do

  • Own and evolve the full tech platform: client dashboard, internal admin tooling, multiple tools, and a distributed backend (order sync, tracking pipelines, webhook processing, invoicing)

  • Lead the design and build of a proprietary WMS from the ground up - covering shipping channel routing, inventory management, carrier integration, pick/pack workflows, and multi-warehouse support, with integrating hardware solutions.

  • Lead integrations across Western and Chinese enterprise systems - Shopify, Mabang ERP, AfterShip, Zendesk, Xero, and others

  • Build and run a 7-person engineering team across three pillars: Core Product, Infrastructure, and Innovation

  • Run development cycles with planning, tracking, and close one-on-one feedback per engineer - weekly 1:1s, kickoffs, wrap-ups, cross-functional syncs

  • Automate operations - orders processing, shipping line detection, billing, credit control, AR tracking, anomalies detection, and client-facing pricing tooling

  • Own the data layer: KPI dashboards, fulfillment rate monitoring, client health scoring, and growth tracking that leadership uses to make decisions

  • Drive AI and automation initiatives including an AI-powered customer support agent, retrieval systems, and internal process automation

  • Act as the bridge between Operations, Finance, CS, and Technology - translating business needs into technical execution

  • Partner with Marketing on product comms, feature launches, and platform positioning

  • Contribute to company strategy through growth planning, scenario modeling, and partner evaluation

  • Willing to be the first responder when things break or need to move fast - whether that's calculating a pricing solution, resolving a production issue, or integrating a new carrier, you treat urgency as the default

Requirements

  • Proven experience building and scaling tech products, ideally in logistics, e-commerce, or operations-heavy domains

  • Strong hands-on technical background (TypeScript, modern web stacks, distributed systems)

  • Experience leading high-output engineering teams with clear ownership structures

  • Comfortable owning more than just tech

  • Experience with cross-functional leadership across engineering, operations, and finance

  • Not afraid of messy integrations, legacy systems, or being the one who needs to figure it out

  • Highly analytical with a systems-thinking mindset

  • Fluent English (written and spoken)

  • European language skills are a plus

What we offer

  • Competitive salary

  • Great team culture

  • Constant learning opportunities




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