Where it all started

This marks the beginning of something big. Dashboard v1 is the foundation of our mission to radically simplify supply chain operations for brand owners. Built hand-in-hand with our customers, it’s the first step toward a future where running your backend is just as smooth and exciting as growing your brand.

We’ve listened closely. Over countless calls, DMs, and feedback loops, one thing became clear: brand owners want clarity, speed, and control. We saw the opportunity to build the tool we wish we had when running operations—and that’s exactly what we did.

Dashboard v1 is designed around one core principle: build for the brand owner. Every workflow, feature, and detail is built from the inside out, rooted in real needs and tested with real customers. This is just the beginning, and we’ll keep improving relentlessly. Stay tuned here on the changelog and follow us on X for updates.

🔍 Why we built this

• Customer feedback is our product roadmap. Every feature starts with a conversation.

• We saw the gap in the market for a tool that’s actually made for brand owners—not generic, clunky enterprise software.

• We’re obsessed with simplifying supply-chain operations, so you can focus on growing your brand.

📦 Inventory management

The Inventory page is your daily control center. No more guesswork, no more digging through spreadsheets.

• Load your SKUs and sync directly with our Warehouse Management System (WMS).

• Get a full breakdown of:

• Total inventory

• Backorders

• Total inventory value

• Bulk edit SKUs with product names, COGS, incoming inventory, and thresholds.

• Set stock thresholds to get notified before you’re about to sell out.

• Instantly see stock status per SKU and take action before it’s too late.

This page is built for daily use. With one glance, you’ll know where you stand—and what needs your attention.

🛟 Support

We know how important support is. That’s why we made it easy to stay on top of everything in one place.

• See all your support tickets right inside your dashboard.

• Fully integrated with Zendesk for real-time updates.

• Instantly check:

  • Ticket status

  • Ticket messages

  • Ticket details and history

• Reply or open new tickets directly from the dashboard.

• No friction, just fast responses and faster resolutions.

Our goal: streamline support and keep things moving, because your time matters.

This is just the beginning…

We built this dashboard so that every brand owner using Ecomflow can check in daily, get a crystal clear overview, and make the right moves—fast. We’re laying the groundwork for much more to come.