Managing and overseeing all aspects of accounts receivable operations, including invoicing, collections, and payment processing

• Building and maintaining strong relationships with clients while ensuring timely payments and resolving any billing disputes

• Conducting regular follow-ups via phone calls and messages to ensure payment compliance and maintain positive client relationships

• Developing and implementing efficient processes for tracking and reporting on accounts receivable metrics

• Collaborating with the finance team to reconcile accounts and maintain accurate financial records

In the first 30 days, you will focus on learning our systems and building a strong foundation for success in your role:

• Master our financial systems, processes, and tools used for accounts receivable management

• Review and understand existing client portfolios, payment histories, and account statuses

• Shadow key team members to understand interdepartmental workflows and communication channels

• Learn our internal policies regarding payment terms, collections, and dispute resolution

• Familiarize yourself with our reporting requirements and KPIs

• Create a preliminary assessment of current accounts receivable processes and identify potential areas for improvement

By days 30-90, you will be fully operational and driving improvements in your role:

• Take full ownership of the accounts receivable function and begin implementing process improvements

• Build strong relationships with key clients and establish regular communication channels

• Create standardized procedures for handling common account issues and disputes

• Begin producing comprehensive monthly reports on accounts receivable performance

• Identify and implement automation opportunities to streamline workflows