Account receivables

Employment

Full-time

Location

Remote

Region

(US-EU-CN Timezones)

About Ecomflow

Ecomflow is a fast-growing third-party logistics (3PL) company based in China, specializing in fulfillment solutions for direct-to-consumer (DTC) brands worldwide.

We currently support 150+ brands with efficient, scalable logistics and are now looking to bring on larger, enterprise-level clients.

About the job

We are seeking a dedicated Account Receivables Manager to join our fast-growing team at Ecomflow. This role is crucial in maintaining strong client relationships and ensuring smooth financial operations across our business. As we continue to expand globally, we need someone who can effectively manage client accounts while maintaining high standards of service and operational excellence.

The ideal candidate will combine strong financial acumen with exceptional client relationship skills. You'll work closely with our international client base across US, EU, and CN time zones, managing both the financial aspects of accounts and serving as a key relationship manager for our clients.

This position offers an exciting opportunity to play a pivotal role in our company's growth while building and leading a team that will shape the future of e-commerce supply chain management.

What will you do

Managing and overseeing all aspects of accounts receivable operations, including invoicing, collections, and payment processing

  • Building and maintaining strong relationships with clients while ensuring timely payments and resolving any billing disputes

  • Conducting regular follow-ups via phone calls and messages to ensure payment compliance and maintain positive client relationships

  • Developing and implementing efficient processes for tracking and reporting on accounts receivable metrics

  • Collaborating with the finance team to reconcile accounts and maintain accurate financial records

In the first 30 days, you will focus on learning our systems and building a strong foundation for success in your role:

  • Master our financial systems, processes, and tools used for accounts receivable management

  • Review and understand existing client portfolios, payment histories, and account statuses

  • Shadow key team members to understand interdepartmental workflows and communication channels

  • Learn our internal policies regarding payment terms, collections, and dispute resolution

  • Familiarize yourself with our reporting requirements and KPIs

  • Create a preliminary assessment of current accounts receivable processes and identify potential areas for improvement

By days 30-90, you will be fully operational and driving improvements in your role:

  • Take full ownership of the accounts receivable function and begin implementing process improvements

  • Build strong relationships with key clients and establish regular communication channels

  • Create standardized procedures for handling common account issues and disputes

  • Begin producing comprehensive monthly reports on accounts receivable performance

  • Identify and implement automation opportunities to streamline workflows

Requirements

  • Minimum 3-5 years of experience in accounts receivable management

  • Strong proficiency in financial software (XERO) and ERP systems

  • Excellent communication and interpersonal skills, with ability to work across different time zones

  • Detail-oriented with strong analytical and problem-solving abilities

  • Experience in managing and collecting international payments

  • Previous experience in e-commerce or online retail operations is a plus

What we offer

  • Competitive salary

  • Great team culture

  • Constant learning opportunities

© 2025 Ecomflow HK. All rights reserved.

© 2025 Ecomflow HK. All rights reserved.

© 2025 Ecomflow HK. All rights reserved.