Shopify Technical Support

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Employment

Full-time

Location

Remote

Region

Philippines

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About Ecomflow

Ecomflow is a fast-growing third-party logistics (3PL) company based in China, specializing in fulfillment solutions for direct-to-consumer (DTC) brands worldwide.

We currently support 150+ brands with efficient, scalable logistics and are now looking to bring on larger, enterprise-level clients.

About the job

We are seeking a skilled Shopify Technical Specialist to join our team at Ecomflow. In this role, you will be responsible for implementing and managing Shopify integrations with our Warehouse Management System (WMS), ensuring smooth operations for our 3PL clients, and providing technical expertise for e-commerce solutions.

What will you do

You will be responsible for:

Setting up and configuring Shopify stores for optimal integration with our WMS system
Implementing and managing order routing systems between Shopify and our fulfillment center
Configuring shipping methods, payment gateways, and inventory sync settings
Troubleshooting technical issues and providing solutions for client integration challenges
Creating and maintaining documentation for Shopify setup procedures and best practices
Collaborating with client success teams to ensure smooth onboarding of new clients

Requirements

Required Skills and Qualifications:

2+ years experience with Shopify platform administration and technical configuration
Strong understanding of e-commerce operations and order fulfillment processes
Experience with API integrations and webhook management
Knowledge of shipping and logistics systems
Excellent problem-solving and analytical skills
Strong communication skills and ability to explain technical concepts to non-technical stakeholders

Preferred Qualifications: