Live delivery triggers
Connect shipment events to timely customer emails.
Exclusively for ecomflow clients.
BY ecomflow · BEYOND CHECKOUTA great purchase.
An even better
what’s next.
Turn delivery events into thoughtful, branded communication. Keep your customer close, even when their order is on the move.
Get Postflows with ecomflow Explore the experienceDELIVERY EVENTOrder placed
YOUR BRAND · JUST NOW
Something good is on its way.
Your order is confirmed. We’ll let you know when it takes its next step.
01 / 12 DELIVERY MOMENTS
ILLUSTRATIVE AUTOMATION PREVIEWShopify + Klaviyo + ecomflow
ONE CONNECTED POST-PURCHASE JOURNEYRight moment.
Right moment.
Right message.
An order comes in
Shopify supplies the order context. Customer communication begins at checkout, with shipment events adding detail as the delivery progresses.
SMALL UPDATES. A BETTER EXPERIENCE.Keep the conversation
Keep the conversation
moving.
Your brand, every time
Carry your identity into post-purchase emails and tracking.
A head start on flows
Build from pre-made templates for DTC brands.
12+ DELIVERY TOUCHPOINTSEvery milestone.
Every milestone.
A moment to connect.
Postflows follows the journey from shipment creation through delivery, including exceptions and returns.
Explore the milestones below. Each preview shows how a different event can lead to a more useful customer update, not just another generic email.
EVERY EVENT STARTS A CONVERSATION
CUSTOMER EMAIL DEMO
YOUR BRAND
Something good is on its way.
Your order is confirmed. We’ll let you know when it takes its next step.
Order confirmation · Set expectations immediately after checkout.
Illustrative content. No email is sent.01 / 12 · Order placedEvent examples, not a required delivery sequence.
A LITTLE MORE CLARITYGood questions.
Good questions.
Clear answers.
It connects delivery tracking events to branded customer communication, so the conversation continues beyond the purchase confirmation and shipping label.
Yes. The connected email flows can carry your own design and wording. Pre-built templates give your team a starting point; the sample messages above are illustrative, not official templates.
The public Postflows workflow connects Shopify orders, Postflows tracking and automation, Klaviyo email flows, and ecomflow analytics.
No. A normal delivery follows its relevant milestones; pickup, delays, failed attempts, cancellations, and returns are alternative paths. Available events depend on the shipment and carrier data.
Postflows is available exclusively to ecomflow clients. If you already work with ecomflow, speak with your account manager about setup. If you’re new, start a conversation with ecomflow about your fulfillment needs.
Product overview based on the official Postflows website. Interactive examples are demonstrations; no emails are sent. Delivery events shown are not a guaranteed sequence.
Checkout is only
the beginning.
Exclusively for ecomflow clients. Connect your fulfillment and your post-purchase experience with one team.
Become an ecomflow client Already an ecomflow client? Ask your account manager about Postflows setup.