Delivery speed is one of the most direct drivers of customer satisfaction, and brands deserve to see exactly how their shipments are performing. This is part of how we're building Ecomflow differently - not just fulfilling orders, but giving brands the data and visibility to understand their operation deeply and make better decisions.
With Shipping Time Analytics, that data lives directly in the dashboard, updated continuously and broken down in a way that's actually useful.
What's new
Delivery performance overview
See your true average delivery time, your fastest recorded shipment and total order volume analyzed over the last 30 days.
This creates a reliable performance benchmark, so you can confidently communicate shipping expectations and track improvements over time.
Country-by-country breakdown
Understand how delivery speed varies by country. Countries are included in the breakdown when they have a minimum of 10 orders in the past 30 days, ensuring the data you see is statistically meaningful rather than based on isolated shipments.
You can instantly see which markets are performing strongly and which ones may need attention - whether that means adjusting expectations, optimizing routes, or reviewing carrier performance.
Deep-dive country detail
Shipping Time Analytics shows the full distribution of delivery times, including realistic performance ranges. This helps you understand consistency and identify whether delays are isolated incidents or systemic patterns. Outliers are surfaced clearly, so you can investigate edge cases before they become recurring issues.
Shipping type filter
For brands using multiple shipping options, performance can be filtered and compared across different service levels to understand exactly how each option performs by market.
This gives you the clarity to decide:
Which service levels to promote
Where premium shipping makes sense
Whether certain options are underperforming
Why this matters
Delivery experience directly impacts repeat purchase rates, refunds, support tickets and brand image. With Shipping Time Analytics, you gain visibility into how your operation truly performs and the data to improve it.
Try it today
Head to the Orders page and click the Shipping Times icon to explore your brand specific delivery data.
